Terms and Conditions

This website is owned and operated by Flight Delay Compensation, which is owned by Bowraven Limited (We, Us, Our).

Services and Conditions of Use of this Website

By accessing or using this website you agree to be bound by the Terms and Conditions set out below. If you do not agree to be bound by these Terms and Conditions you may not use or access this website. Access to this website includes access via your mobile devices, tablets computers or any other means.

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. Where changes have been made to this website or to these Terms and Conditions, you will be deemed to have accepted such changes where you continue to use this website (or any part of it) after any such changes. So we recommend that you review our Terms and Conditions on a regular basis.

It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. Also, where you do not agree to any changes made, you must immediately stop using this website.

Flight Delay Compensation has taken every care in the preparation of the content of this website. However, except to the extent required by applicable law or as otherwise set out in these Terms and Conditions, Flight Delay Compensation does not represent or warrant the accuracy or reliability of any of the information or content about any products or services, software or advertisements (together, the “Materials”) contained on, distributed through, or linked, downloaded or accessed from this website.

To the fullest extent permitted by applicable laws, Flight Delay Compensation hereby excludes liability for any claims, losses, demands, or damages of any kind whatsoever with respect to the website or the “Materials,” including, without limitation, direct, indirect, incidental, or consequential losses, or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise and whether or not the possibility of such loss has been notified to Flight Delay Compensation. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise.

You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the Terms and Conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as ‘customer’ in this agreement.

Limitation Of Liability And Warranty

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER’S OWN RISK. SERVICES ARE PROVIDED ‘AS IS,’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE DOCUMENTS DOWNLOADED BY THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION:

1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND

2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.

CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.

NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Affiliate Disclaimer

Flight Delay Compensation is owned and operated by Bowraven Limited. Flight Delay Compensation includes affiliate links and may be paid commission if you buy through those links. As we are an affiliate and the services or products are created by a third party, we shall have no liability whatsoever in any circumstances to you in relation to those services or products you buy (including in relation to any consequential loss of any type whatsoever) other than in relation to matters for which we are not lawfully able to limit or exclude our liability.

Privacy Policy

Your privacy is of the highest importance to us. We promise to never release your personal details to anyone outside our company for mailing or marketing purposes. All your personal information will be treated as confidential. However, we do reserve the right to disclose this information in the circumstances set out below.

Your details will be kept on a secure server. We will fully comply with all applicable UK Data Protection and consumer legislation in place from time to time.

However, we would like to keep you up to date with a range of products and services provided by Flight Delay Compensation. This includes Bowraven Limited and includes news of special events, promotions, product launches and other offers we feel may be of interest to you. We are always looking for new ways to improve our services, and as part of this improvement process, we may contact you for research purposes on certain occasions. We will only contact you by the means through which we hold data for you, which in most cases will be by email. However, if you have provided us with your address, telephone and mobile number and you have agreed for us to contacting you using this information, we may contact you by these methods too.

Please note that in order to use our website you do not have to provide any information to us. However, by withholding certain essential data, you will not be able to access certain sections or facilities within the site. If you do not wish to be sent further information, but wish to make full use of this site, please click the relevant box indicating this wish during your registration process.

You have the right, at any time, to request a copy of any information we hold on you. Where there are errors in the data we hold about you, you have the right to have that information corrected. If you wish to view any information you have submitted, please contact The Company Secretary, Flight Delay Compensation, Studio 33, Avon Avenue, Ringwood BH24 2BQ.

Nothing in these Terms and Conditions affects your rights under the Data Protection Act 1998.

You should be aware that this site is being monitored. It may capture information about your visit that will help us to improve the quality of our service.

We may collect, (which may include third-party providers of advertisements and content may collect) information about where you are located on the internet. For example; the URL you came from, your IP address, domain types like .co.uk and .com. Other information gathering may include your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements or links that you clicked on, and any search terms that you entered on our website. This data will be referred to as “User Information.” We may collect this “User Information” even if you do not register with us.

Also, when you interact on this website, we will ask you to input personal information. This may include information such as your name, email address, username and a password.

We confirm that any personal information that you provide to us (or which is available on public registers) and any user information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:

  • For statistical purposes to improve this website and the service we offer.
  • To provide you with website content and advertisements.
  • To administer this website.
  • Where we have your express consent, to notify you of services, products, news or special offers that may be of interest to you.
  • You agree that you do not object to us contacting you for any of the above purposes whether by telephone, email or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Your personal information may be disclosed to other businesses within the Bowraven Limited company.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and /or user information we are entitled do so.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.

Unsubscribe

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages. Send an email to support[@]flightdelayscompensationclaim.co.uk of click on the unsubscribe link on the bottom of any of our emails sent to you.

Correct/Update

This site gives users the following options for changing and modifying information previously provided. Send an email to us at support[@]flightdelayscompensationclaim.co.uk.

Web Browser Cookies

Like most websites, this one uses “cookies” to enhance User experience. Cookies are small bits of text that your web browsers stores on your computer. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of this website may not function properly.

We use cookies to identify you so we can retrieve your information so you don’t have to re-enter it each time you visit our site. Our site’s registration form requires users to give us contact information, like their name and email address, username and password, plus unique identifiers.

Our cookies do not collect sensitive information such as your name, address or financial details. The cookie simply holds the “key” that, once you’ve signed in, it is associated with your information.

Our Linking Policy

Links to other websites
Flight Delay Compensation may include links to other websites which provide relevant and useful information. These links will be relevant to the subject of the page or post concerned, but in general will be for people interested in flight delays, cancellations, and denied boarding with regards to flight compensation or related information. We will not knowingly provide links to sites that contain illegal, offensive or misleading information.

Wherever possible we aim to link to UK-based websites to ensure information is appropriate and relevant to our customers. However, where we do link to non-UK based, this is normally because there is no equivalent websites that exist in the UK for the information we need to link to in order to create a better user experience.

With regards to all links, we endeavour to check sites for high quality, accuracy and appropriate information. before creating the link, which goes for any affiliate link too. However, Flight Delay Compensation will accept no responsibility or liability for any material or service contained on any web site which is not under the control of Flight Delay Compensation. Also, the existence of such links does not represent any endorsement or other acceptance of responsibility or liability by Flight Delay Compensation for any products or services provided or available on such sites.

Linking to http://flightdelayscompensationclaim.co.uk
Linking to flightdelayscompensationclaim.co.uk does not require permission. However, it would be helpful if you use the following descriptive text within your inbound links: ‘flight delay compensation claims’ Thank you.

Flight Delay Compensation

*€600 is the max compensation available per passenger, at time of publication this converted to £540 but could slightly differ depending on current exchange rates.